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Friday, October 23, 2009

Baby Einstein DVD - Moneyback Guarantee

Wow, Baby Einstein is currently going through some PR troubles. To respond, they are offering a DVD exchange or a refund for the fair market value (which is $15.99 today.) So if you purchased a Baby Einstein video between June 5, 2004 and September 4, 2009 and are unhappy with the DVD, you can return it to the company and receive a check for $15.99.

Here is the information from the Baby Einstein Website:

To request your DVD exchange or refund (limited to four (4) per household), you must follow the steps below for each DVD returned (note: you may return more than one DVD in the same mailing envelope, but you MUST include a completed mail-in certificate or completed 8½x11 sheet of paper for each DVD you are returning) :

1. Package the DVD, in its original DVD case (if available), into a suitable mailing envelope or package.
2. Include the completed (hand-printed) request form below or an 8½x11 sheet of paper with your signature, name, address, telephone number and email address.
3. Indicate the DVD title you are returning and date of purchase.
4. Check the appropriate box on the exchange/refund request form found below or write in on your sheet of paper your choice of :
(a) An exchange for one (1) Baby Einstein Book OR one (1) Baby Einstein music CD. Please write in the product name or title in the appropriate space found on the refund request form below OR on your sheet of paper;
(b) A coupon for 25% off one (1) Little Einsteins™ product purchased online at DisneyStore.com; or
(c) A refund.
5. Submissions must be postmarked by March 4, 2010.
6. Mail to:

The Baby Einstein DVD Guarantee/Upgrade Offer
P.O. Box 3200
Neenah, WI 54957-3200

You can read read all of the information on the Baby Einstein website.

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